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Customer Service

  • Conditions of Use
  • Privacy & Security
  • Returns & Replacements
  • Payment, Pricing & Promotions
  • Updating Account Information

Conditions of Use           
          Our microwavable gourmet popcorn has about 10 month shelf life and our pre-popped gourmet popcorn has about 5 month shelf life for maximum freshness.

Our popcorn must be stored in a cool, dry place to maintain its optimum shelf life.

As with just about any food product, heat and humidity can be harmful to freshness and flavor

Privacy & Security
We collect information from you when you register on our site, place an order or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
Any of the information we collect from you may be used in one of the following ways:

To personalize your experience: your information helps us to better respond to your individual needs.
To improve our website: we continually strive to improve our website offerings based on the information and feedback we receive from you.
To improve customer service: your information helps us to more effectively respond to your customer service requests and support needs.
To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

To administer a contest, promotion, survey or other site feature
To send periodic emails
The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. This online privacy policy applies only to information collected through our website and not to information collected offline.

Returns & Replacements

We are not responsible for damage goods after leaving our dock. We will replace any product(s) that was manufactured incorrectly.

Payment, Pricing & Promotions
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to? keep the information confidential.